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President: JAL on its way to solve safety problems
1 December 2005

Japan Airlines’ president Toshiyuki Shinmachi, reported that JAl is on the way to resolving one of the root causes of a series of safety lapses this year that seriously damaged passenger confidence. Mr Shinmachi said that since April, the managers had met ground staff many times to discuss safety improvements and to get feedback from
maintenance workers and crew. One of the most common complaints was that the ground crew was not given enough time to carry out its checks. (Financial Times)